How to upgrade your Globe or TM SIM card for free

Globe makes it easier for you to do so

Do you need to upgrade your old Globe or TM SIM card? Switching to the latest SIM technology gives you better perks as it’s more modern, plus you get to access the telco’s latest technology including 5G. Here’s how you can upgrade your SIM for free.

Changing your SIM is easy.  The first thing to do is to check your existing SIM by texting SIM CHECK to 8080. Once it’s been verified that you are still using a 2G or 3G SIM, you can do the following:

  1. Secure an online appointment before dropping by at the Globe Store to replace your SIM since some Stores require prior booking. To get a slot, you may either go to this website or use your GlobeOne app. From there, you can choose the Store location, date, and time that you want to visit.  This booking system will make your transaction even more convenient and will save you both time and effort.  It will also ensure that you are attended to properly. 
  2. If you can’t find your nearest branch in the list to book an appointment, it means you can simply walk in and find store personnel to assist you on a first-come, first-served basis.
  3. Check out the Stores with Express booths which give priority to those who need to upgrade their SIM.  

Make sure to check Globe’s Stores List for information about the Stores including those that require prior booking and those with Express booths.

If you are a Postpaid 3G user, skip the Store visit altogether and simply request for SIM change via the GlobeOne app.  The new SIM will be delivered to your registered address by a courier.

Also, a reminder, be wary of unscrupulous persons who may trick you into changing your SIM.  Never give your SIM to anyone or transact with anyone except to authorized persons inside the Globe Store. The Ayala-led telco has more information on how to avoid being a victim of SIM swap scams.

Carl Lamiel
Carl writes tech stuff for WalasTech when he's not working for a national retail chain as its Digital Marketing head. Send him some love at @lamielcarl!